Report water supply challenges to nearby offices – GWL urges public

The Regional Communications Manager of the Accra East Region for Ghana Water Limited (GWL), Nana Yaw Barima Barnie, has urged residents experiencing water supply disruptions to report directly to their nearest GWL office for prompt assistance.

Speaking on Channel One TV’s Breakfast Daily on Friday, April 18, Barnie underscored the importance of community engagement in tackling water-related issues.

His comments followed a recent Channel One News report that highlighted growing concerns over water scarcity in parts of the Greater Accra Region.

Several communities across the Greater Accra Region continue to endure erratic water supply. Many residents have lamented the impact on their daily routines and livelihoods, with some now dependent on costly private water vendors.

In Nungua, particularly around Leisure Street, the situation has become dire. Local food vendors and small business owners say they are spending heavily just to keep operations running.

However, Barnie reiterated the company’s readiness to act on officially reported concerns and urged residents to utilise GWL’s network of customer service offices across the region.

“We would want to urge our customers or consumers that if their water is not flowing, they should do well to approach us, come to our office. There is always an office nearby so you can go and make your complaint, and after the complaint, we will also follow up and see how we can help you to get water.

“They understand the importance of water in our daily life. Without water, life is impossible, so we expect that if customers or consumers are not getting water, they will kindly approach us and we will find out how we can assist them to get water,” Barnie said.